custom family homes, centreville, queen annes, kent, county, md

Warranty

Our goal is to provide our homebuyers with prompt, courteous service. We are available throughout the building process and are committed to resolve any customer service items that might arise after your family moves in.

Serenity Homes provides a 1-Year Builder Warranty for the first year that you are in your new home. This warranty covers all aspects of construction with the exception of homeowner negligence and acts of God.

Included with the purchase of your home, is a 10-Year Structural Warranty and a 2-Year Systems* Warranty through the Professional Warranty Corporation.

With the exception of emergencies, all requests for service must be in writing. Please mail, fax or email your service inquiry to the Serenity Homes office. We will contact you to schedule an appointment. Service appointments are available from 7:30 a.m. to 4:00 p.m., Monday through Friday. Thank you for your cooperation.

Mailing Address:
Serenity Homes 301 North Brook Drive Centreville, MD 21617

Phone: 443-262-8038 Fax: 443-262-8040 Email: Service@serenityhomesmd.com

* Systems to be defined as Electrical, Plumbing, Heating, Cooling and Ventilation, except that in the case of Appliances, Fixtures and Items of Equipment

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